Privacy Policy
Last updated: December 5, 2025
Introduction
Attribute Apps ("we", "our", or "us") operates the Reservit application for Shopify merchants. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application.
Information We Collect
When you install and use our Shopify application, we may collect the following types of information:
Store Information
- Shop domain and store name
- Shopify access tokens (securely stored for API access)
- Store configuration and settings
Customer Data
- Customer email addresses (for cart reservation identification)
- Cart and checkout session identifiers
- Product variant information for reserved items
Analytics Data
- Reservation creation and conversion events
- Widget interaction metrics
- Aggregated conversion and revenue attribution data
How We Use Your Information
We use the information we collect to:
- Provide and maintain the Reservit service
- Process and manage inventory reservations
- Display countdown timers and urgency messaging to customers
- Generate analytics and conversion attribution reports
- Improve our application and develop new features
- Communicate with you about your account or the service
- Comply with legal obligations
Data Storage and Security
We implement appropriate technical and organizational security measures to protect your data:
- All data is encrypted in transit using TLS/SSL
- Database connections are encrypted and access-controlled
- Shopify access tokens are stored securely and never exposed
- We use industry-standard cloud infrastructure providers
Data Sharing and Third Parties
We do not sell your personal information. We may share data with:
- Shopify: To provide app functionality through their platform
- Infrastructure providers: Cloud hosting and database services that process data on our behalf
- Legal requirements: When required by law or to protect our rights
Data Retention
We retain your data for as long as your account is active or as needed to provide services. Reservation data is automatically cleaned up after expiration. When you uninstall our application, we delete your store data within 30 days, except where retention is required by law.
Your Rights
Depending on your location, you may have the following rights:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict certain processing
- Data portability
To exercise these rights, please contact us at the email address below.
Cookies and Tracking
Our checkout and site widgets use browser local storage to maintain reservation sessions for customers. We use analytics tools to understand how merchants use our admin dashboard. We do not use third-party advertising cookies.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: hello@getattribute.com